Shipping policy
FITOLINI Shipping Policy
Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Times
- 🇨🇦 Canada (Domestic): 5–10 business days
- 🌍 International: 10–21 business days
Shipping times may vary due to customs clearance, carrier delays, or peak seasons.
Shipping Rates Shipping rates are calculated at checkout based on your location and order weight. Free shipping promotions may apply — check our current offers at checkout.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
Customs & Duties International orders may be subject to customs fees, import duties, or taxes upon arrival. These charges are the responsibility of the customer and are not included in the order total.
Lost or Delayed Packages If your package has not arrived within the estimated timeframe, please contact us at your store email and we will investigate with the carrier.
Contact Us For any shipping inquiries, please reach out to us through our website's contact page.